Customer Login

Rally e-Assistance Portal

  • Submit cases online
  • Check the status of your cases online
  • Add additional comments or attachments to your cases
  • Review your case history
  • Search our enhanced knowledgebase

Login to the e-Assistance Portal

Please note that this is different from your Rally login. Do you need your e-Assistance login or password reset?

Once your account is authorized we will send you an email with your login information.

Customer Testimonial:

Support from Rally has been exemplary, even when we were just trialing the product. The Rally team did everything possible to make sure the tool did what it needed to do – they were responsive and looked after our users."

Alistair Ball, Head of Engineering, Skinkers

Read Skinkers case study